COVID-19 has changed our world. We are being confronted by an invisible and fast-moving enemy. A new virus that found a way to transition from another species to humans. A virus that can cause a deadly form of pneumonia and for which most of us have not yet developed an immunity. A virus that has unprecedentedly high human-to-human infection rates. Almost overnight, the people of the world have had to redesign their normal work and other life routines while they are living with the fear of becoming infected and developing complications from COVID-19.
For most of us, the fundamental questions are: whether and when our lives will regain their former sense of normalcy? How will we or others be able to perform our normal work? How do the essential services that keep the basic infrastructure of our homes functioning get done? and how do we deal with unexpected events like water or fire damage?
We have been spending time learning as much as we can about the virus that causes COVID-19 and about how to protect our associates and customers as we perform work in their homes and business locations. Following is a list of the steps we are taking to protect you, your loved ones, and our associates while we perform our work:
Sparkle Technician Wearing PPE and Closing Mold Remediation Containment
Due to the nature of the services we provide, our field personnel knows how to operate in microbial contamination conditions while avoiding cross-contamination. The same principles that apply to working safely in mold and sewage-contaminated environments, apply to those where infectious diseases might be present. Of course, we know the stakes are higher with SARS-COV-2. Our technicians are trained in the correct use of personal protective equipment (PPE) and know how to conduct inspections and work protected by respirators, gloves, sanitizer, and full-body Tyvek suits as necessary.
We hope that you, your family, your professional colleagues, and all those you care about remain safe and healthy during this COVID-19 health crisis. Be assured that we remain available to provide our services and to ensure that your home and work environments are healthy and safe. You can make an appointment online or send us a note to tell us how we can better help you get through these challenging times.
Our customer support team is also available 24/7 by telephone at 949-631-1001 and 714-641-600.
