“Sparkle Restoration and the entire team that took care of us were amazingly knowledgeable, hardworking, professional, and caring. We have a 4-bedroom home that was severely damaged by an overflowing toilet when no one was home. It was a total disaster! Fortunately, Sparkle handled everything for us. From coordinating with our insurance company to the handling of our furniture and belongings and they worked diligently until home looked as good as before the damage. We couldn’t be any happier with our experience! Do yourself a favor and don’t give it a second thought. Hire Sparkle immediately if you find yourselves in a horrible water situation like we did.” – Donald F.
Sparkle is a water damage restoration company serving Lake Forest CA and the surrounding areas that has the experience and equipment necessary to handle the most challenging water damage cleanup situations. With a 24-hour emergency call center, Sparkle is your one-stop, full-service water restoration company. Our prompt action and expertise in flood cleanup make a significant difference in minimizing structural damage to your home or business.
Sparkle has a well-defined 3-step process for each of our major service areas. This approach allows us to provide a consistent and high-quality experience in each Lake Forest project we undertake.
When you call our Lake Forest water damage company you will speak with one of our Project Managers, so they can become familiar with your home or building damage. They will also explain our process including our Insurance Estimate Agreement and schedule a site visit to inspect the property damage. The Project Manager will meet with you to review the damage and discuss your needs and schedule. They will also answer any questions you have about the Sparkle Team and our mitigation and restoration processes. Finally, they will review our Insurance Estimate Agreement with you. After collecting information during the initial appointment or subsequent appointments, the Project Manager along with one of our estimators will be working on your behalf with your insurance company to develop an insurance estimate for your project. The Project Manager will present the final Insurance Estimate for your approval before coming to a final agreement with the insurance company. We may also present alternatives for meeting your repair and home improvement requirements and adding value to your project.
Your Project Manager and our design team will work with you to make product selections as needed to complete the work in the Insurance Estimate. If you are interested in redesigning some spaces before going to contract we can do that as well. The Project Manager presents you with a detailed contract, along with any pertinent drawings or attachments. Once you approve the contract, a Sparkle Production Team is assigned to your project.
You meet with the Project Manager, who will be in charge of construction, and your Project Contract specifications will be read through line-by-line and we’ll review your drawings. You will also receive a written project timeline. During construction, your Project Manager will be your main source of information. The Project Manager will visit to answer design questions and prepare change orders if anything is added or taken out of the contract.
The Project Manager walks you through the finished water cleanup project and ensures your complete satisfaction. In summary, this is why you want to hire us to take care of your water damage emergency:
Learn more about the specific steps we take when drying a structure that has suffered water damage or Contact us to schedule an emergency visit or make a free online inspection appointment*. You can also visit our FAQ section for useful information.
* An inspection report fee of $375 applies to most escrow transactions. Please Contact us for more details.
Sparkle Restoration provides services throughout Lake Forest CA and the surrounding area.