“Sparkle Restoration and the entire team that took care of us were amazingly knowledgeable, hardworking, professional, and caring. We have a 4-bedroom home that was severely damaged by an overflowing toilet when no one was home. It was a total disaster! Fortunately, Sparkle handled everything for us. From coordinating with our insurance company to the handling of our furniture and belongings and they worked diligently until home looked as good as before the damage. We couldn’t be any happier with our experience! Do yourself a favor and don’t give it a second thought. Hire Sparkle immediately if you find yourselves in a horrible water situation like we did.” – Donald F.
Sparkle is a water damage restoration company serving Santa Ana CA and the surrounding areas that has the experience and equipment necessary to handle the most challenging water damage cleanup situations. With a 24-hour emergency call center, Sparkle is your one-stop, full-service water restoration company. Our prompt action and expertise in flood cleanup make a significant difference in minimizing structural damage to your home or business.
Obvious causes of water damage in Santa Ana CA are the ones you often encounter during the rainy season when a roof, a window, or a skylight leaks, and your home experiences minor or severe flood damage. Common water losses include pin-hole leaks in pressurized water lines, sink overflow, toilet overflow, bathtub overflow, refrigerator, washing machine, water heater, or dishwasher overflow, sump pump failure, air conditioner leaks, as well as flooding from storms.
But water damage losses may also happen/occur slowly over time caused by “not-so-obvious culprits”. A slightly misdirected sprinkler head that over-sprays external walls can slowly affect framing wood members and the materials in the inner part of the wall. Oftentimes, potentially affected walls are covered by a couch or another piece of furniture, and the damage is not detected until the residents detect the smell of moisture.
A broken or leaky pipe located inside the walls, the foundation, the attic, or elsewhere, is also a frequent cause of water damage. In any of these scenarios, the homeowner may often be unaware of the problem until some visible signs appear, like hardwood floor water damage caused by water saturation, wet carpets, or signs of mildew marks on a wall, ceiling, etc.
Whatever the reason for your Santa Ana water damage, whether it’s small broken or leaky pipe water damage, or you’ve suffered a large-loss from storm damage, professional water damage repair is highly advisable to prevent further harm to your home and your health. Our water damage services were built with you in mind.
Our water damage company relies on our field experience in Santa Ana to put in place the most effective drying plan to address your specific water or flood damage situation. We have developed our own state of the art drying protocol which we have named Sparkle’s Advanced Drying System. To you, this means peace of mind knowing that you are in the best possible hands when it comes to helping you restore your property to its pre-loss condition with minimum downtime and expense.
No matter what kind of water damage category you encounter, it’s wise to engage a professional water damage restoration company near you to evaluate the severity of your loss and your potential risks.
A licensed water extraction professional from Santa Ana CA will start the water damage cleanup process by evaluating your water damage first before starting the water removal process of excess water or the drying process. Once the water removal is complete, the drying process can begin by first getting to evaporate the remaining water that has already penetrated baseboards, walls, and floors. Sparkle uses a specialized drying process called Advanced Drying System (ADS), to accomplish this task very efficiently and effectively.
Special dehumidifier equipment pumps out low pressure, dry air and also collects the evaporated moisture particles in the air that got extracted from structural materials through air movement. The dehumidifiers then convert the evaporated water into liquid form again transporting it through hoses to a nearby sink or similar drain outlet to dispose of it.
Through the entire water damage restoration process, your restoration contractor should keep you informed of the progress being made. As part of our water damage services, we continuously inspect air and affected material moisture levels with special monitoring tools like moisture sensors and thermo-hygrometers that give us temperature and humidity readings. This lets us control the drying process.
The range of contamination caused by water damage Santa Ana is determined by three different categories of water, Category 1- Clean. Category 2- Grey. Category 3- Grossly unsanitary. To evaluate water contamination is a very important step before water removal services begin. It determines which specific procedure needs to be followed in order to bring your home back to order and to protect your health.
Category 1 – This is clean water that comes from a sanitary source like faucets, toilet tanks, a bursting pressurized water supply line, and such. But this category of loss can quickly change into becoming
Category 2 or grey water! Category 2 – This is referred as greywater and refers to water that contains a significant level of contamination. Greywater can potentially carry microorganisms, as well as other organic and inorganic matter that can cause discomfort or illness if contacted or ingested. (IICRC link) Examples of grey water are overflows from washing machines, dishwashers, toilet bowls( with some urine but no feces), and also broken aquariums and punctured water beds.
Category 3 – This is the worst classification of water loss. It is highly contaminated and unsanitary with the possibility of causing severe illness and even death if ingested. Sources for this category of water include sewage damage involving feces and raw sewage. Sewage backup cleanup is important to leave to the professionals as it can cause disease and is unsafe to handle without the proper equipment and protection. We can help with your sewage removal and sewage cleanup in Santa Ana CA to keep you and your loved ones safe.
Sparkle has a well-defined 3-step process for each of our major service areas. This approach allows us to provide a consistent and high-quality experience in each Santa Ana project we undertake.
When you call our Santa Ana water damage company you will speak with one of our Project Managers, so they can become familiar with your home or building damage. They will also explain our process including our Insurance Estimate Agreement and schedule a site visit to inspect the property damage. The Project Manager will meet with you to review the damage and discuss your needs and schedule. They will also answer any questions you have about the Sparkle Team and our mitigation and restoration processes. Finally, they will review our Insurance Estimate Agreement with you. After collecting information during the initial appointment or subsequent appointments, the Project Manager along with one of our estimators will be working on your behalf with your insurance company to develop an insurance estimate for your project. The Project Manager will present the final Insurance Estimate for your approval before coming to a final agreement with the insurance company. We may also present alternatives for meeting your repair and home improvement requirements and adding value to your project.
Learn more about the specific steps we take when drying a structure that has suffered water damage or Contact us to schedule an emergency visit or make a free online inspection appointment*. You can also visit our FAQ section for useful information.
* An inspection report fee of $375 applies to most escrow transactions. Please Contact us for more details.
Sparkle Restoration provides services throughout Santa Ana CA and the surrounding area.
